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Shipping
We offer free shipping on any products purchased anywhere within the United States .
Delivery
Considering the product is in stock normal delivery time is 2-7 business days from the date you placed your order.
Cancellations and Returns
If you decide to return your item, Z & P Fine Jewelry offers a 7 day full refund. Please notify us of any item being returned, returned item without an advance notice will be rejected. All original paperwork and documents must also be included. Returned items must be received in their original packaging and in perfect condition. The returned package must be postmarked within 7 days starting on the day that the item was received to ensure credit. Returns will be thoroughly examined by a qualified gemologist to verify that the original diamond has been returned. Jewelry must be in its original condition, worn item will not get a refund. We can only process your request after our expert, inspects the returned item and verifies it is exactly the same piece of jewelry in the same condition. Sales are final no return or exchange will be accept it. Returns can be made via the United States Postal Service fully insured for the amount of purchase. All the above applies to exchanges as well.
Exchanges
All client transactions will be carefully documented and kept on file for future reference in the event that you would like to trade in your diamond. Details will be discussed at time of trade in. |
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